Cookie Data Protection Policy
LAST UPDTAED: 22 JULY 2024
This Cookie Data Protection Statement (“Statement”) serves to describe how we, Azenta, Inc. (“Azenta”, “we”, “us”, “our”) and all of its operating companies globally, process your personal data, through https://www.azenta.com/ and other websites that we operate and that include a direct link to this Statement (collectively, the “Sites”).
The following information applies to the use of cookies and similar technologies by us. The information herein should be complemented with the general Website Privacy Policy.
How Are We Collecting Usage Data?
When you visit our website, the data collected from your use of the website is temporarily stored on our web server for statistical purposes to improve the quality of our website. This data set contains:
- The name and address of the requested content,
- The date and time of the query of the transferred data volume,
- The access status (content transferred, content not found),
- The description of the used web browser and operating system,
- The referral link, which indicates from which page you reached ours,
- The IP address of your user’s device shortened to such an extent that no reidentification of any personal data is possible
The legal basis for processing these usage data is Art. 6 (1) f) GDPR. We will not process your usage data for a period longer than the duration of the session or seven days.
What Are Cookies & Similar Technologies?
Our website uses cookies. Cookies are small pieces of data that are stored and read in your end-device. Software on your device – e.g. web browser – can store cookies and send them back when you visit the website a second time.
Cookies may contain data that enables the recognition of the device being used. However, in some cases cookies only contain information on certain settings that do not allow us to re-identify you. Some cookies may be required to enable the user guidance, security and execution of the site.
If a website is developed, there are different options to gain access to the information you store on your device or we store some information to understand your interests more comprehensively. Some are implemented via cookies and others via similar technologies which process your personal data. We also use similar technologies which are very similar to cookies but are achieved by other means (for example Local Shared Objects, fingerprinting techniques, etc.).
Categories of Cookies
Cookies and other technologies can serve different purposes of processing. Our website uses different categories of cookies and similar technologies as detailed below. We make sure to inform you about how we use each of the technologies on our website.
Session Cookies
Cookies which are deleted when you close your browser.
Persistent/Permanent Cookies
Cookies which are stored even after your visit has expired.
First-party Cookies
Cookies placed directly by the website the user is visiting.
Third-party Cookies
If a domain other than the one the user is visiting places the cookie, this would be considered a third-party cookie. A third-party cookie is usually set when an element from another website is incorporated, and the browser fetches the element from other sites. It may include, for example, images, advertisements, or cookies.
Cookies can remain on your device for different periods of time. We inform you about the duration of the storage of each cookie in the tables below.
What Is the Legal Basis for Processing Cookies?
When processing “strictly necessary cookies and similar technologies” we will do it in accordance with our legitimate purposes explained below in accordance with Art. 6 (1) f) GDPR.
With regards to any other category of cookies or similar technologies, we process your personal data based on your consent in accordance with Art. 6 (1) a) GDPR. We will, in those cases, obtain your previous consent and record it through our cookie banner.
You have the option to Customize Settings. Please note that if certain cookies or similar technologies are deactivated for our website, it may no longer be possible to use all the functions that the website offers.
What Cookies Do We Use and How Do We Use Them?
Strictly Necessary Cookies & Similar Technologies
Strictly necessary cookies are essential to provide you with the services that you request within our website. Those include technical resources to ensure that the page is loaded quickly and that you are able to view our page on different devices.
We may also use strictly necessary cookies to comply with our obligations such as obtaining and recording your consent. Those cookies store different categories of personal data which depend on the scope, purpose and retention period of the cookie or similar technology.
The information may contain your shortened IP address, information about your behaviour on our website, referral information which explains how you accessed our website or other details such as information relating to the device you use.
The legal basis for the processing of personal data regarding the use of cookies necessary for technical reasons is our legitimate interest to provide you with the information, products and services in our website (Art. 6 (1) f) GDPR).
If a cookie setting is important rather than strictly necessary, we will obtain your consent. We do not use strictly necessary cookies or similar technologies for analytical, tracking or advertisement purposes.
| Host | Cookie Name | Description | Expiry Duration | Expiry Unit |
| genewiz.com | ASP.NET_SessionId | General purpose platform session cookie, used by sites written with Microsoft .NET based technologies. Usually used to maintain an anonymized user session by the server. | 0 | Days |
| genewiz.com | AWSELB | This cookie name is associated with the Amazon Web Services Elastic Load Balancing functionality for routing client request on the server. | 0 | Days |
| genewiz.com | AWSELBCORS | This cookie is managed by AWS and is used for load balancing to ensure that visitor page requests are routed to the same server in any browsing session. | 0 | Days |
| genewiz.com | _dc_gtm_UA-xxxxxxxx | This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. Where it is used it may be regarded as Strictly Necessary as without it, other scripts may not function correctly. The end of the name is a unique number which is also an identifier for an associated Google Analytics account. This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. Where it is used it may be regarded as Strictly Necessary as without it, other scripts may not function correctly. The end of the name is a unique number which is also an identifier for an associated Google Analytics account. | 0 | Days |
| clims4.genewiz.com | ASP.NET_SessionId | General purpose platform session cookie, used by sites written with Microsoft .NET based technologies. Usually used to maintain an anonymised user session by the server. | 0 | Days |
| clims4.genewiz.com | AWSALB | AWS ELB application load balancer. | 6 | Days |
| clims4.genewiz.com | AWSALBCORS | This cookie is managed by AWS and is used for load balancing. | 6 | Days |
| web.genewiz.com | __cf_bm | The __cf_bm cookie is a cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots. This is a CloudFoundry cookie. | 0 | Days |
| web.genewiz.com | __cfruid | Cookie associated with sites using CloudFlare, used to identify trusted web traffic. | 0 | Days |
Performance or Analytical Cookies & Similar Technologies
We use web analysis tools to design our websites according to your needs. These create usage profiles based on pseudonyms. For this purpose, permanent cookies are stored on your end device and accessed by us. In addition, it is possible that we access recognition features for your browser or device (e.g. a browser fingerprint or your unabridged IP address). In this way we are able to recognize and measure returning visitors.
In addition, we use the following functions in the context of visitor measurement:
- We enrich the pseudonymous data with additional data provided by third parties. In this way, we are able to record demographic characteristics of our visitors, such as age, gender and place of residence.
- We use a recognition method that allows us to record and subsequently evaluate the mouse pointer movements of our visitors.
The legal basis for this data processing is your consent in accordance with Art. 6 (1) (a) of the GDPR or §15 S. 3 Nr. 1 German Telemedia Act (TMG) if you have given your consent via our consent banner.
Which Third-party Providers Do We Use in This Context?
We have listed the third-party providers with whom we cooperate in connection with visitor measurement. If the data is processed outside the EU or EEA in this context, please note that there is a risk that authorities may access the data for security and monitoring purposes without you being informed or having the right to appeal. Where we use providers in third countries without an adequate level of protection and you give your consent, the transfer to this third country is based on Art. 49(1)(a) GDPR.
| Host | Cookie Name | Description | Expiry Duration | Expiry Unit |
| genewiz.com | _ga | This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customizable by website owners. | 1 | Years |
| genewiz.com | _ga_xxxxxxxxxx | Used by Google Analytics to identify and track an individual session with your device. | 1 | Years |
| genewiz.com | _gid | This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. | 0 | Days |
| genewiz.com | _hjSession_xxxxxx | A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session. | 0 | Days |
| genewiz.com | _hjSessionUser_xxxxxx | Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. | 1 | Years |
| genewiz.com | hjTLDTest | When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. | 0 | Days |
| genewiz.com | __hssc | This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics. | 0 | Days |
| genewiz.com | __hssrc | This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics. | 0 | Days |
| genewiz.com | __hstc | This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics. | 5 | Months |
| genewiz.com | SC_ANALYTICS_GLOBAL_COOKIE | This cookie name is associated with the Sitecore Content Management System as is used for web analytics to identify repeat visits by unique users. | 9 | Years |
Functional Cookies & Similar Technologies
These cookies enable us to improve the functions and customization of our website, including the services you have asked for. They may be activated by us or by third parties whose services are used on our web pages. By activating this type of cookie, you will be able to use these additional functions and access a more personal experience in terms of the products and services presented to you. If you do not allow these cookies, then some or all of these services may not function properly.
| Host | Cookie Name | Description | Expiry Duration | Expiry Unit |
| genewiz.com | hubspotutk | This cookie name is associated with websites built on the HubSpot platform. HubSpot report that its purpose is user authentication. As a persistent rather than a session cookie it cannot be classified as Strictly Necessary. | 5 | Months |
| genewiz.com | website#lang | This is most likely to be a cookie that stores a preferred language setting to enable localization functionality in a site. | 0 | Days |
Targeting Cookies, Third-party Tracking for Advertising, & Similar Technologies
We use cross-device tracking technologies to help us show you targeted advertising on other websites based on your visit to our websites and to help us determine how effective our advertising efforts have been. If you opt out, you may still see ads, though they may be less relevant to you. You will need to renew this choice each time you clear your cookies or use a new browser or device.
The legal basis for this data processing is your consent in accordance with Art. 6 (1) (a) of the GDPR or §15 S. 3 Nr. 1 German Telemedia Act (TMG) if you have given your consent via our consent banner.
Your consent is voluntary and can be withdrawn at any time.
What Is Tracking?
When you visit our websites, it is possible that the third-party providers listed below may call up recognition features for your browser or end device (e.g. a browser fingerprint), evaluate your IP address, save or review recognition features on your end device (e.g. cookies) or gain access to individual tracking pixels. Your individual features can be used by third parties to recognize your end device on other Internet sites. We may request the relevant third-party providers to display advertisements based on the pages visited on our website.
What Does Cross-device Tracking Mean?
If you log in to the third-party provider with your own user data, the recognition features of different browsers and end devices can be linked with each other. For example, if the third-party provider has created a separate feature for each of the laptops, desktop PCs, smartphones or tablets you use, these individual features can be assigned to each other as soon as you use a third-party service with your log-in data. This allows the third party to target our advertising campaigns across multiple devices.
Which Third-party Providers Do We Use in This Context?
The third-party providers with whom we work for advertising purposes are listed below. If the data is processed outside the EU or EEA in this context, please note that there is a risk that local authorities may access the data for security and monitoring purposes without you being informed or having the right to appeal. Where we use providers in third countries without an adequate level of protection and you give your consent, the transfer to this third country is based on Art. 49(1)(a) GDPR. To withdraw your consent, please change the appropriate settings via our website banner.
| Host | Cookie Name | Description | Expiry Duration | Expiry Unit |
| genewiz.com | _fbp | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 2 | Months |
| genewiz.com | _gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxx | This cookie is part of Google Analytics and is used to limit requests (throttle request rate). | 0 | Days |
| genewiz.com | _gcl_au | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | 2 | Months |
| doubleclick.net | IDE | This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange. | 1 | Years |
| doubleclick.net | test_cookie | This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange. | 0 | Days |
| facebook.com | fr | Contains browser and user unique ID combination, used for targeted advertising. | 2 | Months |
| google.com | _GRECAPTCHA | This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organizations based on such interest profiles as well as aligning adverts to the content on the pages where its customer’s adverts appear. | 5 | Months |
| google.com | NID | This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organizations based on such interest profiles as well as aligning adverts to the content on the pages where its customer’s adverts appear. | 6 | Months |
| hsforms.com | __cf_bm | This is a CloudFoundry cookie | 0 | Days |
| hsforms.com | _cfuvid | This domain is owned by Hubspot. The company provides a range of online marketing and sales technology and services. | 0 | Days |
| hsforms.net | __cf_bm | This is a CloudFoundry cookie. | 0 | Days |
| hubspot.com | __cf_bm | This is a CloudFoundry cookie. | 0 | Days |
| hubspot.com | _cfuvid | This domain is owned by Hubspot. The company provides a range of online marketing and sales technology and services. | 0 | Days |
| linkedin.com | AnalyticsSyncHistory | This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active LinkedIn profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. | 1 | Months |
| linkedin.com | bcookie | This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active LinkedIn profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. | 1 | Years |
| linkedin.com | bscookie | This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active LinkedIn profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. | 1 | Years |
| linkedin.com | lidc | This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active LinkedIn profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. | 0 | Days |
| linkedin.com | li_sugr | This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active LinkedIn profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. | 2 | Months |
| linkedin.com | UserMatchHistory | This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active LinkedIn profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. | 1 | Months |
| t.co | muc_ads | This domain is owned by Twitter. It is used as a URL shortening service, which allows Twitter to collect data on how links are shared. | 1 | Years |
| twitter.com | personalization_id | This domain is owned by Twitter. The main business activity is: Social Networking Services. Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting. | 1 | Years |
| youtube.com | TESTCOOKIESENABLED | Testing | 0 | Days |
| youtube.com | VISITOR_INFO1_LIVE | This cookie is used as a unique identifier to track viewing of videos. | 5 | Months |
| youtube.com | VISITOR_PRIVACY_METADATA | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. | 5 | Months |
| youtube.com | YSC | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. | 0 | Days |
Google Analytics
We use the web analysis tool “Google Analytics” to design our websites according to your needs. Google Analytics creates user profiles based on pseudonyms. For this purpose, permanent cookies are stored on your end device and accessed out by us. In this way we are able to recognize and measure returning visitors.
The Google Analytics tool is provided by Google Ireland Limited and Google LLC. (USA) who support us as processors according to Art. 28 of the GDPR. The data processing can therefore also take place outside the EU or EEA. With regard to Google LLC (USA), no adequate level of data protection can be assumed due to the processing in the USA. There is a risk that authorities may access the data for security and surveillance purposes without you being informed or having the right to appeal. Please take this into account if you decide to give your consent to our use of Google Analytics.
The legal basis for this data processing is your consent in accordance with Art. 6 (1) (a) of the GDPR or §15 S. 3 Nr. 1 German Telemedia Act (TMG), if you have given your consent via our consent banner. The transfer to a third country takes place on the basis of Art. 49(1) (a) of the GDPR.
You can withdraw your consent at any time. Please access our banner and update your preferences.
Data Transfers & Recipients
We will not disclose your personal information to third parties except:
- with your consent;
- to our subsidiaries, affiliates and service providers to fulfil services or order requests, or otherwise to fulfil a contractual obligation to you including, but not limited to, providing customer service, sending marketing communications about our products, services, and offers, and performing technological maintenance
- as required by applicable law;
- if required by court order or subpoena;
- to public authorities to protect you, us, or third parties from harm; or
- to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Azenta’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding.
Azenta hosts and stores personal information in databases in locations throughout the world, but primarily in the United States. We transfer your data to service providers who support us in the operation of our websites and related processes. These service providers are usually data processors within the meaning of Art. 28 GDPR. Our service providers are strictly bound by contracts and our instructions. Azenta also hosts personal information through vendor platforms hosted on an internet cloud. This means that personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws which are different to the laws of your country and, in some cases may not be as protective. In some countries, there is a risk that authorities may access the data for security and surveillance purposes without informing you or allowing you to take legal action.
However, Azenta has taken appropriate safeguards to ensure that adequate protection is provided to such data where legally mandated. Azenta has executed EU Standard Contractual Clauses to transfer personal information from the European Economic Area.
Changes to Our Cookie Statement
We may update this Cookie Statement from time to time in response to changing legal, technical or business developments. When we update our Privacy Statement, we will take appropriate measures to inform you, consistent with the significant of the changes we make. We will obtain your consent to any material changes to this Privacy Statement if and where this is required by applicable data protection laws.
You can see when this Statement was last updated by checking the “last updated” date displayed at the top of this Statement.